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Career Opportunities at ReliaSoft Corporation


ReliaSoft Corporation is the leading provider of reliability engineering software tools and services. Our standard software and custom products are in use at most Fortune 1000 companies worldwide. As a part of ReliaSoft's select team, you will receive a competitive salary and benefits package and work in a state-of-the-art development environment.


Current Positions Available:

Software Development
* Reliability Mechanical Engineer
* Database Administrator / Software Developer
* System/Business Analyst
Theoretical
* Reliability Engineer
* Numerical Analyst
* FMEA Subject Matter Expert
Support/Quality Assurance
* Technical Support Analyst
Corporate Communications
* Technical Writer

How to Apply:


 
Job Title: Reliability Mechanical Engineer
Reference: RD-RME070708-01
Location: Tucson, Arizona
Date Posted: 7/07/08
Closing Date: Open until filled
Reports to:
Group Manager
Job Description:

Read and interpret blueprints, technical drawings, schematics and computer-generated reports. Confer with engineers and other personnel to implement operating procedures, resolve system malfunctions and provide technical information. Research and analyze customer design proposals, specifications, manuals and other data to evaluate the feasibility, cost and maintenance requirements of design or applications. Specify system components of software products and services to ensure conformance with engineering design and specifications. Research, design, evaluate, validate and maintain reliability software and services as they apply to mechanical products, equipment, systems and processes to meet requirements, applying knowledge of engineering principles. Investigate software failures to diagnose faulty operation and to make recommendations for corrective action. Provide feedback to engineers on customer problems and needs. Conduct research that tests and analyzes the feasibility, design, operation and performance of reliability software and services as they apply to equipment, components and systems. Analyze information to determine, recommend and plan reliability engineering products and services as they apply to new systems or modification of existing systems. Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished products.

Requirements:

Master degree in Mechanical engineering. Knowledge of mechanical, reliability and maintainability engineering with ability to develop standard and customized reliability engineering solutions. Ability to conduct analysis of repairable and non-repairable components and systems. Understanding of physics of failure analysis principles, including mechanical design, finite element analysis and kinematic and dynamic analysis. Experience in programming and in continuous running manufacturing and process industries. Certification in C language or similar, knowledge of Matlab, MATHCAD.

       
Job Title: Database Administrator / Software Developer
Reference: RD-DB051608-01
Location: Tucson, Arizona
Date Posted: 5/16/08
Closing Date: Open Until Filled
Reports to:
Group Manager
Qualifications:
  • Bachelor’s degree in Computer Science or related field
  • SQL programming.
  • VB.NET and/or C# programming skills.
  • Ability to learn quickly and to balance multiple responsibilities in a timely and accurate manner.
  • Ability to work well independently and in a team environment.
  • Demonstrated problem-solving ability and initiative.
  • Strong analytical and communication skills.

Responsibilities:

  • Manage SQL 2000, 2005 and Microsoft Access databases.
  • Manage backup and other database maintenance functions.
  • Support users in creating SQL queries.
  • Create, maintain and/or update .NET code.
  • Participate in the design and development of new software products.
  • This is an entry to mid-level position and some on-the-job training will be provided. Technical competency, an ability to learn quickly and initiative are required.

   
Job Title: System/Business Analyst
Reference: RD-BA051608-01
Location: Tucson, Arizona
Date Posted: 5/16/08
Closing Date: Open Until Filled
Reports to:
VP Customer Services
Qualifications:
  • BS in Computer Sciences, Information Systems, Business, Engineering or related field (an equivalent combination of related education, training and experience may be considered). Engineering background, especially Reliability Engineering, a plus.
  • 3+ years of professional experience, ideally in information technology, consulting and/or project management.
  • Previous experience in delivering configurable solutions a plus.
  • Understanding of software development lifecycle (SDLC) and release processes with exposure to multiple methodologies and solution types (portal, custom development, infrastructure, integration and/or business intelligence).
  • Ability to learn quickly and to balance multiple responsibilities in a timely and accurate manner.
  • Ability to work well independently and in a team environment.
  • Excellent communication skills with the ability to work well with others and meet deadlines.
  • Computer literacy and working knowledge of Microsoft Office applications.
  • Ability to communicate effectively in both written and oral forms.
  • Attention to detail.
  • Knowledge of Internet and Intranet technologies.
  • Independent problem solving skills and self-direction.
  • Ability to manage multiple activities and prioritize assigned workload.
  • Strong analytical and technical skills.
  • Experienced problem-solver and adept at offering alternatives to problems.

Responsibilities:

  • Utilize project management abilities in the implementation and deployment of a Web-based Failure Analysis and Corrective Action System software for individual customers. Participate in all phases of the project lifecycle.
  • Meet with project sponsors and subject matter experts to determine proposed project goals and requirements. Develop written business requirement documents and proposed costs based on stated end-user needs.
  • Interface with business end-user, IT management, sales and customer support teams to ensure that business requirements are met through proper system configuration.
  • Translate functional business requirements into application systems or processes to meet business needs through knowledge of Web-based system design procedures.
  • Meet customers’ performance requirements and specifications, and deliver projects on time.
  • Manage multiple customer projects simultaneously, from receipt of order through customer acceptance and receipt of final payment.
  • Support and participate in the daily activities of the project team.
  • Advise and monitor analysis, design, configuration and deployment of the solution’s components.
  • Identify, categorize, mitigate, resolve and/or report project issues. Meet regularly with other related areas to ensure integration issues surface and are resolved. Track and maintain detailed issues and risks lists. Prepare appropriate project meeting minutes and status reports.
     
Job Title: Reliability Engineer
Reference: RD-RE051608-01
Location: Tucson, Arizona
Date Posted: 5/16/08
Closing Date: Open Until Filled
Reports to:
Senior Scientist
Qualifications:
  • Master’s degree in Engineering or Statistics.
  • Strong interest in statistical analysis.
  • Must be self-motivated, self-directed and possess strong organizational skills.
  • Strong written and oral communication skills.
  • Strong knowledge on Quality Engineering, such as DOE methods, Linear Regression, SPC and ANOVA.
  • Familiar with programming language such as VB or .NET.
  • Familiar with simple linear and non-linear optimization methods.

Responsibilities:

  • Formulate new mathematical and statistical models while being involved in the development of new statistical software using knowledge of Reliability Engineering Theory such as life data analysis, knowledge of system analysis such as reliability and maintainability theory, knowledge of accelerated testing methodologies and knowledge of DOE.
  • Consult with clients and conduct reliability analysis and predictions using Reliability Engineering Theory such as life data analysis, system analysis (reliability and maintainability), FMEA and accelerated testing methodologies.
  • Generate, present and defend reliability studies and analyses.
  • Conduct lectures on Reliability Engineering theories and software packages.

 

Job Title: Numerical Analyst
Reference: RD-NA051608-01
Location: Tucson, Arizona
Date Posted: 5/16/08
Closing Date: Open Until Filled
Reports to:
Senior Scientist
Qualifications:
  • At minimum, a Master’s degree in Mathematics or Statistics.
  • Knowledge of at least one of the following programming languages:
    • C++.
    • Visual Basic.
    • .NET.
  • Strong knowledge of Linear Programming.
  • Work on Neural Networks a plus.
  • Must be self-motivated, self-directed and possess strong organizational skills.
  • Strong written and oral communication skills.

Responsibilities:

  • Develop math routines for solving advanced mathematical and optimization problems in the areas of reliability, quality and statistical analysis.
  • Formulate new mathematical and statistical models in the areas of reliability, quality and statistical analysis.
  • Work with computer scientists in incorporating math routines into the general product.

 

Job Title: FMEA Subject Matter Expert
Reference: RD-FM051608-02
Location: Tucson, Arizona
Date Posted: 5/16/08
Closing Date: Open Until Filled
ReliaSoft is seeking a qualified individual to provide subject matter expertise in the area of Failure Modes and Effects Analysis (FMEA) in order to 1) facilitate the ongoing development of ReliaSoft’s FMEA software (Xfmea), 2) assist ReliaSoft’s Sales and Technical Support staff with customer inquiries related to FMEA/Xfmea and 3) contribute to ReliaSoft’s FMEA/Xfmea training and consulting program.

Qualifications:

  • Demonstrated experience with reliability engineering practices, especially Failure Modes and Effects Analysis (FMEA) and related analyses. This may include Design FMEA, Process FMEA, FMECA, DRBFM, Control Plans, Design Verification Plans, etc.
  • Ability to communicate effectively with both software developers and reliability engineering practitioners.
  • Proficiency in learning and using Windows-based software applications.
  • Must be self-motivated, self-directed and possess strong organizational skills and problem-solving abilities.

Responsibilities:

  • Maintain up-to-date knowledge regarding the best practices and published standards for FMEA and related analyses, as they are applied in a wide variety of industries.
  • Achieve expertise with the use of ReliaSoft’s Xfmea software and effectively demonstrate the software’s functionality to customers.
  • Participate in the ongoing development of the Xfmea software by:
    • Identifying, evaluating and prioritizing business requirements for new/modified functionality.
    • Providing high-level functional specifications for specific features.
    • Performing functionality and usability testing.
  • Provide theoretical assistance to ReliaSoft’s Sales and Technical Support staff for questions on FMEA, the Xfmea software and related topics. This includes, but may not be limited to:
    • Answering questions posed by Sales and Tech Support staff.
    • Communicating directly with customers who require Tier 2/Tier 3 level support.
    • Conducting guided demonstrations of the software (usually via Web conference).
    • Responding to functionality questions that typically accompany a Request for Quotation (RFQ).
  • Perform a central role in ReliaSoft’s FMEA/Xfmea training and consulting program by:
    • Maintaining and improving existing training materials.
    • Instructing training seminars. (Some travel may be required.)
    • Completing specific consulting projects when needed.
  • Prepare newsletter articles, FAQs and other publications on the subject and/or the software.
  • Other duties, as assigned.
     

 

Job Title: Technical Support Analyst
Reference: RD-TS051608-01
Location: Tucson, Arizona
Date Posted: 5/15/2008
Closing Date: Open Until Filled
Reports to: Director, QA & Support
Qualifications:
  • Strong communication skills, both verbal and written.
  • Proficiency in using Windows OS and Windows-based software applications.
  • Strong troubleshooting and problem solving abilities.
  • Must be able to work as part of a team.
  • Excellent customer service skills.
  • Minimum one year client service experience with software industry preferred.
  • Strong math background preferred.

Responsibilities:

  • Provide support by identifying, isolating and resolving client issues.
  • Professionally and efficiently handle inquiries through telephone and e-mail.
  • Maintain customer support database.
  • Work with other team members to facilitate the appropriate solution to complex questions or problems.

 

Job Title: Technical Writer
Reference: RD-TW051608-01
Location: Tucson, Arizona
Date Posted: 5/15/08
Closing Date: Open Until Filled
Reports to: Director – Corporate Communications
Qualifications:
  • Excellent verbal communications skills.
  • Excellent writing, editing and proofreading skills.
  • Very strong attention to detail.
  • Strong computer skills including experience with (or the ability to learn quickly) word processing, help authoring, presentation, graphics, HTML editing and document layout applications.
    • Relevant software tools include (but may not be limited to) Word, FrameMaker, RoboHelp, PowerPoint, Paint, Paint Shop Pro, SnagIt, Visio, FrontPage/Expression Web, Acrobat, Quark/InDesign, Photoshop and Captivate.
    • On-the-job training with specific tools will be provided as needed. However, candidates with a demonstrated ability to learn and use software of this type are preferred.
  • Comfort with learning to use newly developed Windows-based software applications (largely through reading available specs/documentation, exploring the software on your own and interviewing software developers and subject matter experts).
  • Ability to gain an understanding of key reliability engineering topics on a conceptual level as they relate to ReliaSoft’s software capabilities and training materials.
  • Ability to balance multiple projects simultaneously. Must take the responsibility to meet agreed-upon deadlines and request assistance when prioritization and/or additional resources are required.
  • Ability to work well independently and in a team environment.

Responsibilities:

  • Compose, edit and proofread user documentation for software applications, including printed user’s guides, on-line help files and training guides.
    • Use word processing, help authoring and graphics applications to prepare complete documents that are ready to print/distribute.
    • Interact with the software development team and provide feedback on the usability of software under development.
  • Proofread and adjust formatting for PowerPoint presentations used at training seminars and symposia. Prepare print-ready handouts and other materials to be distributed to attendees.
  • Work with a team using FrontPage (or Expression Web) to update and manage content on ReliaSoft’s public Web sites, including ReliaSoft.com, Weibull.com, ARSymposiom.org, ReliabilityProfessional.org and various international and product-specific sites.
  • Work with a team to coordinate the distribution of ReliaSoft’s software installations via the ReliaSoft.com Web site and on-line stores.
  • Coordinate, proofread, format and prepare for distribution the monthly Reliability HotWire eMagazine (http://www.weibull.com/hotwire/) in HTML and plain text formats.
  • Work with a team using InDesign (or Quark), Photoshop, Acrobat and other tools to prepare marketing flyers, brochures and other materials that are ready to be submitted to a commercial printer.
  • Work with a team using Captivate to prepare animated software demos and marketing presentations.
  • Compose and/or proofread other documentation as needed, such as press releases, intranet materials, newsletter articles, marketing letters, etc.
  • Other duties as assigned.

 

 

Guidelines for Submitting a Resume
E-mail, fax or mail a complete resume along with a cover letter that includes the following:

  • The position you are applying for
  • Education and employment history
  • Salary requirements

Important: Submissions that do not contain all of the required information will not be considered. For e-mail submissions, please provide materials in plain text or PDF format. Word documents will not be accepted.  

E-mail: HR@ReliaSoft.com

Fax: +1.520.901.9099

Mail: ReliaSoft Corporation
        Worldwide Headquarters
        Attn: Human Resources
        1450 S. Eastside Loop
        Tucson, Arizona 85710-6703, USA

ReliaSoft is an Equal Opportunity Employer

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