RCM Facilitation Skills

Learn RCM facilitation with practical team exercises

Course overview - 2 days (onsite only)

RCM Facilitation Skills uses case study examples to allow attendees to practice RCM facilitation skills. The training course presents concepts and software tools that you could use to help your organization efficiently and effectively run RCM team meetings, avoid common mistakes experienced in industry and maximize buy-in from stakeholders.

This course will provide attendees with the key skills needed to facilitate successful meetings and develop excellent RCM programs.

Learning objectives

  • Through class exercises you will gain experience in preparation for actual RCM workshops by applying best practice RCM procedures
  • You will learn how to keep RCM workshops on point and rapidly moving towards the team objectives

Topics included

  • Effective RCM facilitation
  • Effective meeting skills
  • Brainstorming
  • Proper use of probing questions
  • Understanding team personality
  • How to manage discussion

  • Active listening
  • Conflict management
  • Time management
  • Dealing with common facilitation problems
  • RCM facilitation process
RCM Facilitation Skills
SMRP Approved Provider

Who should attend

The RCM Facilitation Skills course is for those individuals that must lead/facilitate RCM team meetings in their organization.

Recommended foundational course

RCM Principles and Analysis